The home of Matsuda Mulville Thinking
#PeopleFirst
Business culture that removes abstract barriers to unconditionally hire and retain the best people—engaged, happy and inspired employees produce better results and superior customer satisfaction
Remembering lucky randomness survivors at VJDay75
VJ Day’s 75th anniversary stresses a respect for historic significance, and it is important for people to share their perception about how events affected them. I commemorate the occasion here through reflecting on close life with a veteran — a 2nd Battalion Royal Welch Fusilier …
Flexibility transforms modern business
FlexJobs’ 2016 survey reveals only 7 percent of US workers say ‘they’re most productive in the office’ — 51 percent prefer working from home and 8 percent ‘would choose a coffee shop, coworking space, library, or other place besides the office’. Another 8 percent ‘would …
Knowledge-worker sloths choose flexibility
In This Morning Routine will Save You 20+ Hours Per Week, Benjamin Hardy raises two important commercial concerns: The Myth of the 8 Hour Workday and Quality Vs Quantity. Knowledge-workers sitting behind desks for eight hours, Monday to Friday, is an archaic tradition, absurd for …
Leadership, improvement or agreement motivates valued-added teams
Service levels decline, waste replaces value, operational costs increase, and productivity is suboptimal when organisations lacks adaptive leadership, performance improvement or operational-level agreements. Workforces dissolve into loose, shapeless divisions without the glue that forms colleagues and teams into effective, lean value-adding streams. Agreements are often …
Whipping square pegs into round holes
Having been ‘caned’ at least once per week in school for ‘misbehaviour’ (i.e. a failure to comply with inappropriate, draconian relics from a Dickensian dystopia), the notion of corporal punishment as a deterrent is laughable. And yet, hierarchies and micromanagers continue to punish employees through …
Success cannot be measured by financials alone
True success cannot be measured by financials alone, but by focusing on the critical perspectives that rarely appear on spreadsheets pored over in ivory towers. Successful business recognises the importance of learning and growth: aligning internal processes with customer perception, employee satisfaction and social or …